Altra Federal Credit Union at 5523 Troup Highway, Tyler

About Altra Federal Credit Union: Contact information, opening hours, reviews, etc.

Establishment   Atm   Finance  

Working hours

Monday 09:00am — 05:00pm
Tuesday 09:00am — 05:00pm
Wednesday 10:00am — 05:00pm
Thursday: 09:00am — 05:00pm
Friday 09:00am — 05:00pm

Contacts

Address:
5523 Troup Highway, Tyler, Texas 75707

Phone:
+1 903-581-6091

Web site:
altra.org

Categories:
Establishment   Atm   Finance  

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Reviews

  • Courtney Lyons
    Oct 17, 2018
    ★ ☆ ☆ ☆ ☆
    I have been with altra since I was 17....im now 34. I honestly dont know why either. Im at the end of my rope. They seem to always hold on to payments instead of processing them (especially if your close to being low on cash...like they're waiting for you to run out so that u can go into overdraft or have a declined payment). They have on several occasions debited my credit card without asking to make a payment to THEM and i nor received a call nor email. And today took the cake...i am out of town for work and was supposed to by a plane ticket back home and behold...my credit card is BLOCKED yet again. Which means no gas, no food, no ATM, no acces to your money in the bank...NO NOTHING. And then i check my bank acct only to find that they have withdrew 144.00 out of my acct to post to my visa card. Thing is, if just stole my money to pay yourself then why did you still block my card. A simple phone call would have sufficed. So now im stuck OUT OF TOWN, with no money to get a room, food, or anything. They have left me stranded and thus sleeping in my car tonight. I am a woman and this is what they have did. No way in hell should i have thousands in the bank that I cant get to. I see why people dont put their money in banks.
    So i will be searching for a new one in the morning.

    Pissed and alone
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